IT SERVICES

Recognizing the vital role that uninterrupted service plays organizational operations, we offer round-the-clock support designed to address and resolve any IT challenges you may face. From device deployment and maintenance to comprehensive user training, our team is committed to providing swift resolutions to keep your systems running smoothly at all hours.

01

Desktop Service & Support

02

System Administration

Our Tier 2 & 3 Infrastructure Management service is designed to address the critical needs of managing complex data center environments, ensuring that your servers and networks operate at peak performance around the clock. Our service includes 24/7 monitoring and support, proactive system maintenance, advanced security protection, disaster recovery and business continuity planning.

03

Expense Management

IT is more expensive than many organization leaders realize. What you may not know is that it doesn't have to be. A core service offering of Civic Tech, is expense management and cost reduction. Using advanced analytics tools, we help slash the cost of onetime and recurring operating expenses, including computer upgrades, servers, network equipment, licenses, phones and mobile systems, software, and facility security. We have a 100% success rate in reducing IT budgets.

04

Transformation Services

IT isn't a static environment. Old systems wear out, new technology can change the way you work, and we all have to worry about the ever-changing world of cyber security. Civic Tech is an expert in cloud transformations, computer upgrades, server migrations, and physical security improvements (cameras and access controls).

Civic Tech's proactive approach integrates advanced technology with industry best practices, delivering a full spectrum of IT support solutions that not only solve immediate problems but also equip your team with the knowledge and tools to optimize technology use in serving your community.